Error message: "Exception in platform launch..."

[#1]

Hi,

Brand new here, although I've been using JMP for a few years.

Today I tried to run a simple control chart, only to be faced with the error message:

Exception in platform launch in access or evaluation of 'Control Chart'

As far as I know, I am doing nothing unusual, and have used the control chart platform successfully before.

Does anyone have any idea why I am getting this error?

Yes, I have restarted my computer, and it does not help.

I am using JMP 8.0 with Windows XP.

Thanks in advance for any advice anyone can provide.

SFR

[#2]

Please make sure that you update to the last maintenence release for JMP 8, version 8.0.2.

If that doesn't solve the problem, please contact our Technical Support department.

-Jeff