Subscribe Bookmark RSS Feed

Error message: "Exception in platform launch..."

sfrubin

Community Trekker

Joined:

Sep 22, 2011

Hi,

Brand new here, although I've been using JMP for a few years.

Today I tried to run a simple control chart, only to be faced with the error message:

Exception in platform launch in access or evaluation of 'Control Chart'

As far as I know, I am doing nothing unusual, and have used the control chart platform successfully before.

Does anyone have any idea why I am getting this error?

Yes, I have restarted my computer, and it does not help.

I am using JMP 8.0 with Windows XP.

Thanks in advance for any advice anyone can provide.

SFR

1 REPLY
Jeff_Perkinson

Community Manager

Joined:

Jun 23, 2011

Please make sure that you update to the last maintenence release for JMP 8, version 8.0.2.

If that doesn't solve the problem, please contact our Technical Support department.

-Jeff

-Jeff