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Discussions

Solve problems, and share tips and tricks with other JMP users.
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sfrubin
sfrubin
Level I

Error message: "Exception in platform launch..."

Sep 22, 2011 04:59 AM (3916 views)

Hi,

Brand new here, although I've been using JMP for a few years.

Today I tried to run a simple control chart, only to be faced with the error message:

Exception in platform launch in access or evaluation of 'Control Chart'

As far as I know, I am doing nothing unusual, and have used the control chart platform successfully before.

Does anyone have any idea why I am getting this error?

Yes, I have restarted my computer, and it does not help.

I am using JMP 8.0 with Windows XP.

Thanks in advance for any advice anyone can provide.

SFR

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Jeff_Perkinson
Community Manager Jeff_Perkinson
Community Manager Community Manager

Error message: "Exception in platform launch..."

Sep 22, 2011 10:35 AM (3849 views)  |  Posted in reply to message from sfrubin 09-22-2011

Please make sure that you update to the last maintenence release for JMP 8, version 8.0.2.

If that doesn't solve the problem, please contact our Technical Support department.

-Jeff

-Jeff
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