Can not open excel file

[#1]

I have a folder with dozens of excel files, all of them are 2010, all were made from the same template file.  However, on some of them I get the following error when I try to open them in my script

"There was an error opening the file in the Excel Wizard. Files older than Excel 97 might fail to open. Using the Open All Sheets preference should work in this case.{320}"

If I try to open the offending file using the JMP menu> file> open, nothing happens, no error, but the file does not open nor does the Excel import wizard start.  I have tried changing my preferences to Open All Sheets and Select Individual Worksheets with no effect.

I have reviewed the properties of the files and compared them to the ones that do open, there are no differences.

I have compared the working vs not working files in Excel as far as I can tell there are no differences other than the ones I can not open are larger in size, (6,000kb) seems to be the limit of what I can open.

Ideas?

[#2]

Please contact JMP Technical Support.  They will be happy to work with you on this.  If you are able to furnish one of the failing files, we would be happy to look at it.

Brian Corcoran

JMP Development

[#3 · Accepted solution]

This error can be caused by someone else having the Excel file open when attempting to open it in JMP.  Making sure others have closed the file will alleviate the problem.