All dialog box controls are unresponsive

[#1]

Please watch the video.
Clicking on a control in a dialog box is not reflected on the screen.
This problem occurs with all lists, pull-downs, tree lists, etc.
However, if you change the size of the dialog box, it will be reflected.
I have tried both JMP Pro 16 and Pro 17 and this happens in all dialog boxes.
My PC is LG gram with Win10 having screen size of 2560 x 1600 x 150% (recommended setting), but setting it to 100% does not fix it.

https://youtu.be/963SooVBOeo

[#2 · Accepted solution]

Hi,

This problem is similar to an issue with video-card hardware acceleration. Have you tried to turn off the "Enable Hardware Acceleration" option in the Preferences > Windows Specific

Best,

TS

[#3]

It was a brilliant solution. Thanks a lot.