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ClusteredOwl608
ClusteredOwl608
Level I

Running JMP via a service account

Jun 19, 2024 05:46 AM (416 views)

Hi,

 

We are running JMP via a scheduled task where it will generate a report automatically. It works with the standard user account but when I try to run it with the service account the addon just hangs. Now I cannot see the scheduled task as the service account is not a "user account" with a GUI. 

 

Is there anyway for me to see the logs of this other account whilst I run the scheduled task on the same server I'm logged in with on my normal user account?

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3 REPLIES 3
jthi
Super User jthi
Super User

Re: Running JMP via a service account

Jun 19, 2024 06:21 AM (405 views)  |  Posted in reply to message from ClusteredOwl608 06-19-2024

Most likely if you have multiple users you will need to have multiple licenses. You might want to contact your JMP sales person or JMP support to assist you with this.

-Jarmo
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ClusteredOwl608
ClusteredOwl608
Level I

Re: Running JMP via a service account

Jun 19, 2024 07:30 AM (397 views)  |  Posted in reply to message from jthi 06-19-2024

Yeah, the licenses are not the issue here. It works on other servers but we are not sure what the issue is on other servers. If we've configured something wrong or not.

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hogi
hogi
Level XI

Re: Running JMP via a service account

Jun 19, 2024 11:05 AM (338 views)  |  Posted in reply to message from ClusteredOwl608 06-19-2024

maybe different versions of JMP?

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