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MSSJU
Level I

Problems with downloading JMP student

I signed up for JMP student access and recevied the license information. On the license information page, when I click on the hyperlink "JMP Subscription Installer Download via MyJMP", I am getting an error message stating the following. How do I resolve this issue as my graduate class starts in 3 days?

 

"Thank you for your interest in accessing My JMP. We apologize for any inconvenience, but we are currently unable to proceed due to applicable export laws.

 

If you would like to access My JMP please request a review.

 

Thank you for your understanding."

 

MSSJU_0-1728866443405.png

 

1 REPLY 1

Re: Problems with downloading JMP student

You need to click the link "Request a review" and JMP Technical Support will review your request.

 

Brian Corcoran

JMP Development