Hi @CompositeCamel5,
You have several ways to augment a design, adding space filling runs, replicating, fold-over, adding centre points and/or axial runs, or adding runs to fit a specific model : Augmentation choices
In the last case, the recommended number of runs corresponds to the number of runs of the initial design + the number of runs required to estimate the effect terms added in the new model. It is hard to be more specific without any toy datable or without knowing from which design and model you start from, and which model terms you have added to get to your situation.
If you started with an RSM model for 4 factors with 16 runs (because of 15 terms to estimate: 1 intercept, 4 main effects, 6 interaction effects and 4 quadratic effects), then adding higher order terms up to 5th order for each of the 4 factors require the estimation of 12 new terms effects (3rd order, 4th order and 5th order polynomial effects for each of the 4 factors, so 12 polynomial terms) added in the model, hence the recommendation of JMP to add 12 runs to your initial 16 runs design, for a total of 28 runs.
Hope this answer will help you,
Victor GUILLER
"It is not unusual for a well-designed experiment to analyze itself" (Box, Hunter and Hunter)