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Access violation issue

Hello,

 

I hope you are doing well.

 

I am using the same script for 2 years now. However, I have now an access violation issue. Is there a quick modification that can be performed to resolve this type of issue?

 

PersuasionCamel_0-1727784490563.png

 

Thank you very much and have a nice day,

 

Kind regards,

Jean

4 REPLIES 4

Re: Access violation issue

Is it possible to use the "Error information" file to fix this issue?

jthi
Super User

Re: Access violation issue

You might want to contact JMP support about this.

-Jarmo
Craige_Hales
Super User

Re: Access violation issue

@jthi  is correct. The support team will probably ask you to send them the crash report. They will compare it against other crash reports and may have a quick answer (probably will for JMP 17). You can look at the file, but it is unlikely to tell you how to fix the problem. It could be anything from out-of-disk-space to a windows update to a subtle change in your data. Let us know what happens!

Craige
SadieShaw
Level I

Re: Access violation issue

Thank you so much for answering.