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Disable automatic translation of pages in the JMP Community website

The annoying behaviour of translating Community pages into the user language affects all non-english users reading the JMP Community websites.

In most cases non-english users have set a default regional language in their browsers which affects all visited websites including the JMP Community website.


The JMP Community website translates all content of the respective page into the user's browser language. This works for most content of the pages but sometimes:
- the translation is incorrect or misleading
- any JMP code will be translated as well which I assume was not intended.


Of course I can disable the translation manually on the web page, but the translation will appear again if I am going to visit another JMP Community page.


This is the reason I try to limit my usage of the JMP community website because of this annoying behaviour.

 

Therefore I propose to establish a setting for the user which disables the automatic page translation which is valid for a whole user session and allows me to view the page in the language the content creator has been chosen.

2 Comments
Ryan_Gilmore
Community Manager
Status changed to: Acknowledged
 
hogi
Level XII

agree - the translation hurts.

 


@ThomasDickel wrote:

In most cases non-english users have set a default regional language in their browsers which affects all visited websites including the JMP Community website.


A workaround: 

keep the browser setting as it is and change the setting in the community preferences:

hogi_0-1715073243147.png
hogi_1-1715073281598.png

 

Fortunately, this will also disable the translation of the community posts.

The drawback: ALL the content of the community will be english.

 

So, a separate setting to translate posts yes/no will be preferential.