As the JMP User Community grows, we want to continually evolve to meet that growth. Recently, the Community was moved to Cloud services for better stability, faster feature deployment, and improved speed. As a result, the Community's notification tool was migrated to a new system. This migration resulted in several significant changes:
- Community email notifications are now sent from community.admin@community-mail.jmp.com
- DMARC with a strict security policy is no longer supported
- New IP addresses that need to establish a reputation as a legitimate sender
So, what does this mean for Community members? It means you may not be receiving email from the Community. Here are few suggestions to help ensure you are staying up-to-date on Community activity:
- Create a rule in your email client to allow mail from community.admin@community-mail.jmp.com
- Contact your IT administrator to verify the email is not being blocked, and unblock if necessary
- Check your quarantine/spam folder
- Visit the Community more frequently
We hope these enhancements make your overall Community experience even better.
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