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txnelson
Super User

Change in the EDIT ability for Discussion entries?

I added a response to a members question, and I left out the JSL that I had intended to include.  When I went back to edit the response, there was no  JSL icon available to add the script into.  I had to add it in as an HTML entry under the Add Code icon.

Jim
11 REPLIES 11
Jeff_Perkinson
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

Interesting...I'm not seeing this behavior.

 

2021-05-24_07-54-28.912.png

Can you try again and post a screen shot of what you're seeing?

-Jeff
Ryan_Gilmore
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

I see it. The problem occurs when editing a reply to a topic, not when editing the topic itself.

 

Screen Shot 2021-05-24 at 8.24.22 AM.png

 

This is related to updating to the latest Forums version. The new version allows for inline and threaded replies. While we are not currently enabling threaded replies, it seems the inline reply is used when editing. The inline reply editor is "different" than ones used in other areas of the Community (at least from what I gather from support discussions), which is why the JSL button is not shown.

 

I have opened a support ticket with the vendor.

Ryan_Gilmore
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

The JSL button is now available again when editing a reply.

txnelson
Super User

Re: Change in the EDIT ability for Discussion entries?

Thank you

Jim
txnelson
Super User

Re: Change in the EDIT ability for Discussion entries?

I now am not able to add a Photo/Image to an update. The Photo/Image icon does not work
Jim
Jeff_Perkinson
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

I'm sure @Ryan_Gilmore is looking at it. In the meantime, you can drag/drop images into the editor.

-Jeff
txnelson
Super User

Re: Change in the EDIT ability for Discussion entries?

OK.........but I am now feeling pretty dumb......I totally missed the drag and drop capability that is now available.  "Now Available"....or  has it always been there?

Jim
Jeff_Perkinson
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

It's been there for a while but unless you happened to try dragging something it's not obvious. No worries!
-Jeff
Ryan_Gilmore
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

Yes, I saw that the Insert Photo button is not working today too. I've opened a ticket with Khoros support.

Ryan_Gilmore
Community Manager Community Manager

Re: Change in the EDIT ability for Discussion entries?

We have a solution. It requires a code change. Unfortunately, we are unable to push any new changes until early July due to translation work being done.

txnelson
Super User

Re: Change in the EDIT ability for Discussion entries?

The draq and drop will get me by

Jim