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adam_contreras0
adam_contreras0
Level I

Unable to activate JMP

Mar 26, 2015 09:00 PM (10348 views)

It's JMP 6 and it still does what WE need it to do.  It runs fine on Windows 7.  Our problem is that JMP decided to place a form of DRM on the software and decided to not allow the user the opportunity to use the software they purchased.  Before deciding on no longer activating software you should disable the DRM for the folks that have spent good money on your software.  There has to be a way to activate this software.  Does JMP typically abandon software like this and place users in a situation where they HAVE to keep purchasing the newest without an actual need?

I need to activate my license.  Anyone know how?

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2 REPLIES 2
stan_koprowski
Community Manager stan_koprowski
Community Manager Community Manager

Re: Unable to activate JMP

Apr 22, 2015 10:47 AM (9465 views)  |  Posted in reply to message from adam_contreras0 03-26-2015

Hello,

I understand your frustration with not being able to activate your software.

Unfortunately, it is no longer possible to activate JMP 6 and technical support services for the single user license of JMP 6 have now expired.  However, JMP has added many new features since version 6 was released in 2005.


In order to guarantee access to the most recent release of JMP software, I will request that someone from your JMP account team contact you to discuss your licensing options.

Best,

Stan

adam_contreras0
adam_contreras0
Level I

Re: Unable to activate JMP

Apr 22, 2015 11:23 AM (9465 views)  |  Posted in reply to message from stan_koprowski 04-22-2015

Unless JMP is willing to pay for a new license to replace the license we

already purchased then we are no longer wasting any time with this software

and DRM tactics that force clients to purchase/upgrade. Dangling "New

Features" does nothing if they are unnecessary and the current version

fills the need.

Thank you.

Adam Contreras

GFNMS & CBNMS IT Coordinator

Gulf of the Farallones National Marine Sanctuary

991 Marine Drive, The Presidio

San Francisco, CA 94129

adam.contreras@noaa.gov <adam.contreras@noaa.gov>

Work Phone: (415) 970-5241

Cell: (510) 343-6052

On Wed, Apr 22, 2015 at 7:47 AM, stanley.koprowski1 <jmpcommadmin@sas.com>

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