My JMP Login FAQ
What is My JMP? My JMP is a web service where designated JMP software administrators can download the software and license files for their site(s). Is a My JMP login different f...
What is My JMP? My JMP is a web service where designated JMP software administrators can download the software and license files for their site(s). Is a My JMP login different f...
JMP strives to release software resistant to misuse and cybersecurity threats. JMP utilizes third-party software to enhance its usability and functionality, and is reliant on these organization...
JMP® licenses are now stored at my.jmp.com. The site representative for each account is able to view and download license files for each version and operating system. JMP licenses are version and ope...
Beginning in May 2023, all JMP® software will be provided via electronic download only. JMP will no longer ship physical media as an option. Customers who cannot download the software to their system...
Annual licensed versions of JMP® Software are delivered in two ways. Traditionally, SAS® Software Order Emails (SOEs) have been sent to the authorized JMP Site Representative. This person will follow...
JMP® Clinical 17.2 may become unresponsive when running Algorithmic FDA Medical Query Risk Report. This behavior is due to the Hypersensitivity Algorithmic FMQ.jmp file getting corrup...
If a prior JMP Subscription was activated on your machine and you need to enter a new serial number, upon launching JMP you may find that there is no option to enter your new serial number. ...
Background JMP R&D and Product Management teams have been committed to continuous improvement in JMP products. Through this commitment and listening to the needs of JMP users and customers arou...
Issue Description Sometimes when a JMP file, such as JMP, JSL, JRN, JRP, etc., is opened by double-clicking it in Windows Explorer, a new instance of JMP may open. This could cause many differ...
Background It is sometimes necessary remove all JMP files from a system. Follow the steps here to completely remove all JMP system and configuration files from a Windows system. Note: The ...
Background It is sometimes necessary to remove all JMP files from a system. Follow the steps here to completely remove all JMP system and configuration files from a macOS system. The ste...
I have just updated JMP Clinical to a new version. My reports are in the wrong order, and I can't access my studies. How do I fix this? After you install the updated version of J...
The following is a step-by-step guide for sites that want to provide their users with an instruction set to install JMP ® on their machines. Note: This SAS Note is not intended to address any envi...
Information on getting started with JMP ® can be found in a number of places. Some of these are: The Getting Started with JMP: On Demand is designed to help you quickly get comfortable wit...
If you encounter the error, "Unknown in access or evaluation of 'Glue'..." (see image) when using JMP 17.x and earlier, use the steps below to work around this error. Note: Users...
Background In JMP 17.1, JMP updated the Google Sheets connection method due to changes in Google’s access requirements. This change requires the removal of the old authorization tokens provid...
The following table describes the operating systems supported by JMP version and release. JMP Version/Release Supported Operating System JMP 17 Windows 11 (ex...
Issue Description The following error might be displayed when applying a JMP ® license file: Resolution ...
Problem Users may experience performance issues in some use cases when analyzing data using the Fit Oneway Platform in JMP 17. This may occur in the following circumstances, with Jittering enabled:...
If you already have JMP Clinical 17.0 installed, the process of installing JMP Clinical 17.1 begins by uninstalling version 17.0. After 17.0 is uninstalled and version 17.1 is installed, the Reviews ...
Problem Database table scripts (Update from Database, Modify, etc.) or .jmpquery files stop working. These table scripts may also produce an error indicating the column, or table could not be found...
Beginning in JMP ® 16.2, JMP uses a single-file installer, which requires you to run the InstallShield Response File commands on the setup file as delivered, such as jmp__1620__w...
The following table describes the versions of R supported by JMP version and operating system. JMP Version OS R Version 17.x Windows 2.9.1 or higher Macintosh 2...
JMP® might begin to crash when using drag-and-drop functionality within any platform. This affects all versions of JMP on Windows and may be caused by a recent update to a third party software ...
JMP ® 17: New Features for JMP 17 Release Notes for JMP/JMP Pro 17.1 JMP ® 16: New Features for JMP 16 Release Notes for JMP/JMP Pro 16.1 Release Notes for JMP/JMP Pro 16.2 ...