Administrator Knowledge Base

Latest Posts

• JMP 17 Deployment Guide (Windows)

    Installation This guide is for standalone versions of JMP, JMP Pro, and JMP Clinical, Version 17. For clarity, this guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical. If you are us...

  Evan_Carr

  Administrator Knowledge Base |

  Jun 6, 2023 12:41 PM

  2178 views | 0 replies

• JMP 17 Deployment Guide (macOS)

    Installation This guide is for standalone versions of JMP, JMP Pro, and JMP Clinical, Version 17. For clarity, this guide uses JMP to refer to JMP, JMP Pro, and JMP Clinical. If you are us...

  Evan_Carr

  Administrator Knowledge Base |

  Jun 6, 2023 11:34 AM

  621 views | 0 replies

• FAQ: How do I report a problem I am having with JMP?

  Below are the ways that you can access JMP Technical Support.   Report a Problem E-mail: support@jmp.com Phone: 800-450-0135 (US)   NOTE: Phone support is available ...

  stan_koprowski

  Administrator Knowledge Base |

  Aug 18, 2014 10:10 AM

  2857 views | 0 replies

• FAQ: Where can I find a Quality Statement concerning JMP?

  JMP uses a variety of methods to see, the extent possible that the software produces   Accurate Reliable Numerically precise results   To assist customer validation or oper...

  stan_koprowski

  Administrator Knowledge Base |

  Aug 18, 2014 10:14 AM

  2887 views | 0 replies

• FAQ: How do I install JMP Software with the SAS Download Manager?

   Watch this short video to learn about the process. Still have question? Please feel free to post a question to the Administrator's discussion area or by contacting JMP Technical Suppor...

  stan_koprowski

  Administrator Knowledge Base |

  May 11, 2017 1:48 PM

  8025 views | 0 replies

• FAQ: What is the difference between an update and an upgrade?

  A software update is a maintenance release.  For example, if the installed version is JMP 12.0 you can apply a maintenance update to bring the installed version of JMP to version 12.1 A softw...

  stan_koprowski

  Administrator Knowledge Base |

  Aug 26, 2014 8:34 AM

  3445 views | 0 replies

• FAQ: What is the JMP Development Cycle?

  Major releases of the JMP Software occur approximately every 18 months Maintenance releases are approximately every 4 months after a major release on an as needed basis

  stan_koprowski

  Administrator Knowledge Base |

  Aug 26, 2014 8:26 AM

  3303 views | 0 replies

• FAQ: What is the default location for the JMP.per file on Windows OS?

  When JMP is launched the following hierarchy is used for searching for the license file: Registry Entry location User's AppData folder JMP Install folder Also, if the administrator wante...

  stan_koprowski

  Administrator Knowledge Base |

  Aug 18, 2014 10:25 AM

  9436 views | 0 replies

• FAQ: What can I do if Windows security will not let me update the JMP file in my C:\Program Files Folder?

  This is a result of enhanced security in Windows Vista and Windows 7 operating systems.  To change files in the Program Files folder, you might need to run JMP in Administrative mode. T...

  stan_koprowski

  Administrator Knowledge Base |

  Aug 18, 2014 10:22 AM

  2940 views | 0 replies

• FAQ: How do I obtain a maintenance upgrade to JMP software?

  Maintenance upgrades are available from the JMP website http://jmp.com/support/downloads/jmp_software_updates.shtml

  stan_koprowski

  Administrator Knowledge Base |

  Aug 18, 2014 10:19 AM

  2922 views | 0 replies

• FAQ: Can I have two different versions of JMP installed on my computer at the same time?

  Yes with JMP 11 or later.  JMP 11 can be installed on a computer with a previous version of JMP. The installation of JMP 11 does not remove the previous version and both versions are operabl...

  stan_koprowski

  Administrator Knowledge Base |

  Aug 18, 2014 10:17 AM

  4906 views | 1 replies