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Excel add-In 2016 Excel Profiler

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JospehK

New Contributor

Joined:

Aug 11, 2017

How do I enable the JMP add-In for excel? I am currently using Excel 2016 and there is an error which show Load Behavior: Not Loaded. A runtime error occurred during the loading of the COM Add-In.

JMP excel.bmp

2 REPLIES
Byron_JMP

Staff

Joined:

Apr 26, 2012

There are a couple of ways this can get sideways. I'd chek in with JMP Tech Support ( https://www.jmp.com/en_us/support/technical-support-services.html )  they have a bigger library of common issues and will likely be able to get things sorted out for you pretty quickly. 

JospehK

New Contributor

Joined:

Aug 11, 2017

Hi Byron, Thanks for referring me to the right platform. Zhi Wei from Technical Support Team has helped me resolved the issue.