JMP will suspend normal business operations for our Winter Holiday beginning on Wednesday, Dec. 24, 2025, at 5:00 p.m. ET (2:00 p.m. ET for JMP Accounts Receivable).
Regular business hours will resume at 9:00 a.m. ET on Friday, Jan. 2, 2026.
We’re retiring the File Exchange at the end of this year. The JMP Marketplace is now your destination for add-ins and extensions.
I can install the add-ins to my JMP 16 and JMP 17, it is also 'enabled'. However, when I click it, nothing happens (there supposed to be a pop-up window). Please help. Thank you!
thank you for reply. This is an add-in many of my collogues are using. They are using the same JMP version as mine (JMP 16 or 17). Normally when they install the add-in, there will be an option added to the 'file' drop down menu. However such option wasn't added to mine. I can only see it is added to 'Add-ins' but when I click that, there is no response.
I probably can't help as much as tech support or the person that wrote the add-in. My only suggestion is to disable, remove, then check the log when reinstalling it.
