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Using Dynamic JMP® Dashboards to Provide Decision Analysis Support for Critical Staffing Metrics

 Using Dynamic JMP® Dashboards to Provide Decision Analysis Support for Critical Staffing Metrics

 

Jay V. Schindler, PhD, Northrop Grumman, and Brad Radichel, US Department of Veterans Affairs

As part of our agency’s Delivery Assurance initiative enhancements, our business intelligence group (BI) developed an initial series of customer-centric metrics to monitor, analyze, and point to improvements in the Customer Priority Candidate Recruitment process. Customer requests for high priority candidates can be specific, requiring complex searches, aligning customer criteria with resume or CV descriptions, and more. Building upon requirements, we gathered User Stories to select relevant and practical JMP analytics and visually oriented dashboards for use by the agency’s Human Resources Department (HRD) recruiters and supervisors. The JMP dashboards help HRD staff improve “time to fill” metrics and project supervisor activities across the various customer locations.

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