topic Re: JMP doesn't remember the location where my license file is after computer restart in Discussions https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/61815#M19 <P>Bump, would like to know the answer to this question.</P> Thu, 28 Jun 2018 14:16:33 GMT chespinal 2018-06-28T14:16:33Z JMP doesn't remember the location where my license file is after computer restart https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/15164#M16 <HTML><HEAD></HEAD><BODY><P>I have just installed JMP 12.1 and I am setting up a shared location to where the JMP.per license is stored so that all of our approved users can point to the license file. I have put the file on a secure TeamSpace location and I am able to navigate to it when renewing my license.&nbsp; The license is accepted.&nbsp; I can restart the application and it still recognizes the license, but when I restart my computer and start JMP I get an error that my license isn't found.</P></BODY></HTML> Mon, 02 Nov 2015 22:19:59 GMT https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/15164#M16 joe_frinzl 2015-11-02T22:19:59Z Re: JMP doesn't remember the location where my license file is after computer restart https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/15165#M17 <HTML><HEAD></HEAD><BODY><P>Joe,</P><P></P><P>I am with JMP Technical Support.&nbsp; I have created a Technical Support track for you and will be getting in touch with you shortly so we can look closer at the setup of the network license file.</P><P>After we have come to a conclusion, I will post the resolution here for future reference.</P><P></P><P>Bobby Riggs</P><P>JMP Technical Support</P></BODY></HTML> Wed, 11 Nov 2015 16:38:18 GMT https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/15165#M17 Bobby_Riggs 2015-11-11T16:38:18Z Re: JMP doesn't remember the location where my license file is after computer restart https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/43759#M18 <P>Can the answer to this question please be provided?</P> Tue, 29 Aug 2017 14:01:59 GMT https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/43759#M18 jshaw04 2017-08-29T14:01:59Z Re: JMP doesn't remember the location where my license file is after computer restart https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/61815#M19 <P>Bump, would like to know the answer to this question.</P> Thu, 28 Jun 2018 14:16:33 GMT https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/61815#M19 chespinal 2018-06-28T14:16:33Z Re: JMP doesn't remember the location where my license file is after computer restart https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/61824#M20 <P>Hello,</P> <P>&nbsp;</P> <P>Unfortunately I was never able to get in touch with the original poster in this thread via email.&nbsp; I suspect the issue was related to establishing a secure connection to TeamShare. However, I am not very familiar with TeamShare.</P> <P>Are you experiencing a similar issue where JMP is not "remembering" the location of the license after restarting?&nbsp; If so, is the license stored locally, on a server, or in TeamShare?&nbsp;&nbsp;</P> <P>If you prefer, I can open up a Technical Support track with you and work directly with you there. Please let me know your preference.</P> <P>&nbsp;</P> <P>Thanks,</P> <P>Bobby Riggs</P> <P>JMP Technical Support</P> Thu, 28 Jun 2018 15:40:55 GMT https://community.jmp.com/t5/Discussions/JMP-doesn-t-remember-the-location-where-my-license-file-is-after/m-p/61824#M20 Bobby_Riggs 2018-06-28T15:40:55Z