topic Re: Access violation issue in Discussions

Access violation issue

PersuasionCamel — Tue, 01 Oct 2024 12:09:29 GMT

Hello,

I hope you are doing well.

I am using the same script for 2 years now. However, I have now an access violation issue. Is there a quick modification that can be performed to resolve this type of issue?

Thank you very much and have a nice day,

Kind regards,

Jean

Re: Access violation issue

PersuasionCamel — Tue, 01 Oct 2024 12:32:43 GMT

Is it possible to use the "Error information" file to fix this issue?

Re: Access violation issue

jthi — Tue, 01 Oct 2024 17:51:10 GMT

You might want to contact JMP support about this.

Re: Access violation issue

Craige_Hales — Wed, 02 Oct 2024 14:08:17 GMT

@jthi is correct. The support team will probably ask you to send them the crash report. They will compare it against other crash reports and may have a quick answer (probably will for JMP 17). You can look at the file, but it is unlikely to tell you how to fix the problem. It could be anything from out-of-disk-space to a windows update to a subtle change in your data. Let us know what happens!

Re: Access violation issue

SadieShaw — Thu, 10 Oct 2024 06:34:16 GMT

Thank you so much for answering.