topic Re: Running JMP via a service account in Discussions

Running JMP via a service account

ClusteredOwl608 — Wed, 19 Jun 2024 09:46:57 GMT

Hi,

We are running JMP via a scheduled task where it will generate a report automatically. It works with the standard user account but when I try to run it with the service account the addon just hangs. Now I cannot see the scheduled task as the service account is not a "user account" with a GUI.

Is there anyway for me to see the logs of this other account whilst I run the scheduled task on the same server I'm logged in with on my normal user account?

Re: Running JMP via a service account

jthi — Wed, 19 Jun 2024 10:21:31 GMT

Most likely if you have multiple users you will need to have multiple licenses. You might want to contact your JMP sales person or JMP support to assist you with this.

Re: Running JMP via a service account

ClusteredOwl608 — Wed, 19 Jun 2024 11:30:23 GMT

Yeah, the licenses are not the issue here. It works on other servers but we are not sure what the issue is on other servers. If we've configured something wrong or not.

Re: Running JMP via a service account

hogi — Wed, 19 Jun 2024 15:05:13 GMT

maybe different versions of JMP?