Screen scrolling/update

degreen — Fri, 23 Sep 2022 13:54:03 GMT

I have JMP 16 installed on a surface pro 8. Granted not the best for data analysis, but very portable. A strange glitch occurs where I can only apply one action that shows on the screen... i.e. scroll to the left or down, use arrows to select columns, etc. If I give focus to another application and back to JMP, magically my cursor or highlighted cell is where it should be. So for instance if I have a column selected and hit right arrow, it doesn't matter how many times I hit the arrow, only the first column to the right is highlighted. Focus away and back to JMP, the column corresponding to the number of right arrow clicks. Very annoying but doesn't happen on any other machines I use. I did update to latest (16.2.0) but no luck.

Any ideas?

Re: Screen scrolling/update

txnelson — Fri, 23 Sep 2022 14:47:40 GMT

I would take this directly to JMP Support.

support@jmp.com

Re: Screen scrolling/update

ErraticAttack — Fri, 23 Sep 2022 18:55:07 GMT

Also try turning off Hardware Accelerated Graphics in the JMP Preferences

Re: Screen scrolling/update

degreen — Mon, 03 Oct 2022 15:31:37 GMT

Thanks! That worked perfectly.

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Screen scrolling/update

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