topic Re: Windows 11 crashes JMPpro 16 in Discussions

Windows 11 crashes JMPpro 16

DirtyDataCoLLC — Sun, 11 Jun 2023 12:15:34 GMT

Is anyone else having problems with windows 11. I'm struggling to make it through two hours without crashing JMP. I have 64g of RAM and the best possible set up from DELL. I spent way too much for this computer. Any advice would be appreciated!

Re: Windows 11 crashes JMPpro 16

Jeff_Perkinson — Tue, 20 Sep 2022 19:13:30 GMT

I'm sorry that you're having difficulty. The fastest way to resolve this is to contact Tech Support at support@jmp.com or by phone at +1.800.450.0135. They can help diagnose and figure out what might be causing the problem.

Re: Windows 11 crashes JMPpro 16

DirtyDataCoLLC — Sat, 24 Sep 2022 17:21:42 GMT

The problem is fixed. I used your (jeff's) advice given on DEC 10, 2021 02:22 PM.

Disable hardware acceleration preference. Navigate to File ► Preferences ► Windows Specific ► Enable hardware accelerated graphics. Deselect the preference and then click Apply and restart JMP.

Thank you!