topic Re: General visual issue with 16.1 in Discussions

General visual issue with 16.1

erickskrobot — Sat, 10 Jun 2023 20:50:32 GMT

So far there is only one user in the company having this issue. Whenever he scrolls the application the elements in the screen get overlapped (like graphs being behind the title and tables and drop down lists freezing and not showing the bottom values). Multiple reinstalls have not fixed it. I attached an example, has anyone seen this or knows how to fix it?

Re: General visual issue with 16.1

Craige_Hales — Tue, 17 May 2022 13:06:13 GMT

see

Re: General visual issue with 16.1

ErraticAttack — Tue, 17 May 2022 17:11:56 GMT

My two cents -- if he has an HP Elitebook (I have the G5) then they ship with a broken Intel graphics driver that affects the hardware acceleration with JMP. The last option would be to disable hardware acceleration in JMP, but if the graphics card can be manually updated to the fixed one then that is the best solution.