topic Re: SPSS .sav file crashing JMP 16. in Discussions

SPSS .sav file crashing JMP 16.

Mjarrard — Mon, 29 Nov 2021 17:37:54 GMT

Any users having issues with SPSS files crashing JMP?

Re: SPSS .sav file crashing JMP 16.

txnelson — Mon, 29 Nov 2021 21:25:45 GMT

I suggest you contact JMP Support

support@jmp.com

Re: SPSS .sav file crashing JMP 16.

ron_horne — Mon, 29 Nov 2021 22:23:04 GMT

I had some issues. it turned out the file doesn't open in SPSS either. it was created by a survey software and the whole text of the introduction was in one cell...

if you do not have SPSS to confirm it works try opening using excel (search on google).

let us know what was the issue.

Re: SPSS .sav file crashing JMP 16.

Mjarrard — Wed, 01 Dec 2021 02:02:57 GMT

Jim,

We did and they are working on a fix. Not clear on what the cause of the issue is, but looking into it. Will respond when it is solved. Thank you.

Re: SPSS .sav file crashing JMP 16.

Mjarrard — Wed, 01 Dec 2021 02:04:01 GMT

Ron,

We were able to open in SPSS, but not clear on what software created the original files in the first place. Some open, and others do not. Leading us to believe that it is likely a file configuration at the point of creation. Will keep posted.

Re: SPSS .sav file crashing JMP 16.

Mjarrard — Fri, 03 Dec 2021 13:17:08 GMT

To close the loop, this has been solved. The originator of the file was combining two data files (screener and questionnaire) and sending out as one file. This created some script that JMP didn't like. Once the files were sent separately, things worked right as rain.