topic JMP hangs when right-clicking in script window in Discussions

JMP hangs when right-clicking in script window

pmroz — Sat, 10 Jun 2023 20:41:39 GMT

Wondering if anyone else has seen this and has a solution?

1. Start JMP (V14, 15, 16beta)

2. Open a new script window by clicking on the JSL toolbar icon

3. Right-click inside the script window

JMP proceeds to hang. Happens in 64-bit Windows 10 environment, Lenovo laptop, Dell optical USB mouse.

Doesn't occur in our Citrix JMP environment.

Craige_Hales — Thu, 10 Dec 2020 14:40:45 GMT

any third party security software involved? (dim memory from a couple of years ago.)

pmroz — Thu, 10 Dec 2020 15:48:12 GMT

No third party security software that I'm aware of.

Mark_Bailey — Thu, 10 Dec 2020 20:10:13 GMT

I often do exactly what you describe but never experience a crash.

tclore — Tue, 29 Jun 2021 14:19:44 GMT

did you find a resolution? I am having trouble on my new laptop. I cannot scroll through the column list on the distribution analysis window

pmroz — Tue, 29 Jun 2021 14:25:48 GMT

It was the security software that we use. I had to give JMP some sort of permissions and now it works.

You should contact JMP tech support for your issue - that's what I did and they helped me resolve it.

pmroz — Tue, 29 Jun 2021 15:32:46 GMT

Sorry - I didn't "give JMP perimission". I had to give the security software permission to allow JMP to work.