topic Re: renew jmp14 in Discussions

renew jmp14

emeritus — Sat, 10 Jun 2023 20:38:33 GMT

Time to renew my license. Seems like every year I have this problem. (BTW this is a university license)

My license has expired. I click "open license" I (think) I open the SID file. the system returns a message that says my license has been accepted, but when I check the renewal date, it still shows the old expired date.

Help

Re: renew jmp14

txnelson — Thu, 20 Aug 2020 20:16:34 GMT

Try starting JMP in "Run as Administrator" mode, and then updating the license. Also, make sure you are using your new SID file......

Re: renew jmp14

emeritus — Fri, 21 Aug 2020 00:06:26 GMT

I do remember the first problem was to set admin. user.
I right click on the JMP icon and click on "run as administrator"
That's fine.
Now, as you pointed out, the next trick is to use the right SID file, and I
am having trouble.
I have located both and SID and a PER file, but neither solve the problem.
Looking at the text in the file I see the old June 2020 license date.
As I think back, did I have to edit the SID file, or is there a new one I
am not seeing?

Thanks for your help

Re: renew jmp14

txnelson — Fri, 21 Aug 2020 01:10:39 GMT

There is a new SID file. If you change the date in the SID file you looked at, the security code will no longer be valid, and it will fail to run.

Re: renew jmp14

emeritus — Sat, 22 Aug 2020 17:12:26 GMT

It took me a while to figure out the admin privileges issue. You evoke it
by right clicking the JMP icon and selecting "run as administrator." I was
trying to do it in the windows settings.

Getting the right SID file was a bit trickier. If you run the old one, the
system returns a "license accepted" message but does not change the date.
I discovered a tab on my university's JMP download site that had one of
those 30 character file names with no explanation. When I did download it
I found it was the new SID file. So I copied it into notepad as a text
file and ran it. That worked.

All this confusion was caused because the Word document my university's IT
department posted failed to include the two critical steps mentioned
above. I flamed them and hope they actually fix it. Otherwise, I will go
through the same ordeal again next year. This was not a JMP problem.

Anyway thanks for the help.