topic Re: Frequent Computer freeze when using JMP in Discussions

Frequent Computer freeze when using JMP

choufree — Fri, 12 May 2017 18:31:42 GMT

I have a macbook with 16G memory. While I have come across freezing problem when using JMP for graph building. I closed all the other application and restart it. I still have the same problem.

Re: Frequent Computer freeze when using JMP

choufree — Fri, 12 May 2017 18:40:44 GMT

This is warning window

Re: Frequent Computer freeze when using JMP

ian_jmp — Fri, 12 May 2017 19:33:37 GMT

You appear to only have a small table open. Please send an email to support@jmp.com describing your problem. They will probably need more details.

Re: Frequent Computer freeze when using JMP

jules — Mon, 15 May 2017 14:04:44 GMT

Hi @choufree,

Ian's suggestion is a good one, but if I might ask... in your screenshot it looks as though you are dragging columns A5 through A12 to the "Group X" role in graph builder when this crash occurred. Is that right? If that operation would have worked, you would have groupings of the X based on every unique combination of values occurring in those eight variables among your 112 rows. At the upper limit (assuming no repeats) that's 112^8, or about 2.5 x 10^16 grouping of the X axis. Processing the display of something like that seems like more than enough to eat up your 16gb of ram.

Julian

Re: Frequent Computer freeze when using JMP

choufree — Mon, 15 May 2017 14:07:04 GMT

Thanks for the explanation. I think I meant to drag them into wrap but always go through group X. Due to such large number of figures, it freezes.

Re: Frequent Computer freeze when using JMP

jules — Mon, 15 May 2017 14:13:01 GMT

I completely understand -- it's wonderful that Graph Builder automatically updates the display when dragging columns over a particular role; but, sometimes that's problematic, as in your case when you have many columns you're trying to drop in a different role. In situations like these, what I like to do is select the columns in the column list, but rather than drag the columns to a particular role, I simply click the role name. As far as Graph Builder is concerned that is the same as dragging the columns to that role.

Hope this helps!

Julian