topic Re: PDF Import Wizard in JMP19 not working or only changed behavior? in Discussions

PDF Import Wizard in JMP19 not working or only changed behavior?

Ressel — Fri, 17 Oct 2025 08:00:47 GMT

It used to be I dragged and dropped pdf files directly into JMP 18 and earlier versions to import them. Now,

when I drag and drop a pdf into JMP 19, nothing happens
when I try opening a pdf via File > Open, nothing happens

What has changed? (And why?)

JMP Help still lists the PDF Import Wizard, but it doesn't tell us how to access it.

Re: PDF Import Wizard in JMP19 not working or only changed behavior?

Florian_Vogt — Fri, 17 Oct 2025 08:16:20 GMT

Morning @Ressel ,

I just did an import of a table from a pdf, using drag and drop from a windows folder into JMP, and it worked as in previous versions. If the classic "restart JMP/your computer" doesn't resolve it for you, I'd recommend you contact Tech Support (support@jmp.com).

Thanks

Florian

Re: PDF Import Wizard in JMP19 not working or only changed behavior?

Ressel — Fri, 17 Oct 2025 10:34:31 GMT

@Florian_Vogt, thank you. Case TS-00247448.

It's possible the pdf file is at fault. Although, I can't see how, for now. Hence the case nr.

Re: PDF Import Wizard in JMP19 not working or only changed behavior?

Ressel — Thu, 23 Oct 2025 12:46:34 GMT

Additional video #1 for case TS-00247448.

Edit: video deleted

Re: PDF Import Wizard in JMP19 not working or only changed behavior?

Florian_Vogt — Wed, 22 Oct 2025 12:01:32 GMT

Thanks @Ressel , I'll let TS do the investigation then.

Re: PDF Import Wizard in JMP19 not working or only changed behavior?

Ressel — Thu, 23 Oct 2025 12:48:08 GMT

Issue fixed by opening pdf file and using "save as" to create new file version. Thanks JMP Tech Support!