topic Re: Authorization for JMP 18 in Discussions

Authorization for JMP 18

DiscreteBeetle4 — Tue, 07 Oct 2025 15:12:44 GMT

Hello, I have been using JMP 18 for my QBA class at Baylor as it is required for the class. I tried to use it today as of 10/7/2025, but it won't let me in the application anymore. It keeps saying I don't have any software authorization and to start a trail. I have had the application downloaded for a while now and this is the first problem I have run into. I have a windows computer, and I have tried uninstalling the app and reinstalling. I have deleted the whole thing and redownloaded from the very beginning steps. Nothing has change, please help me as I need this for class, thank you in advance

Re: Authorization for JMP 18

Victor_G — Tue, 07 Oct 2025 15:18:43 GMT

Hi @DiscreteBeetle4,

Welcome in the Community !
I would encourage you to contact technical support, they can help you defining what's the problem and solve it : support@jmp.com

Hope the situation can be solved quickly,

Re: Authorization for JMP 18

Thierry_S — Tue, 07 Oct 2025 17:01:53 GMT

Hi,

I wonder if the permission file (jmp.per) got corrupted and was deleted from your installation.

You can check its status by looking into the C:\Program Files\SAS\JMP\18\ folder. It is a simple text file that lists your platform and the Start and End Dates for your license (you can open it using the WordPad and NotePad applications)

Best,