topic Re: Couldn't install JMP Excel Add-in on Snapdragon X Elite laptop for both JMP17 and 18 in Discussions

Couldn't install JMP Excel Add-in on Snapdragon X Elite laptop for both JMP17 and 18

ILoveJMP — Mon, 28 Apr 2025 19:05:34 GMT

Was able to install and run both JMP17 and JMP18 on Snapdragon X Elite laptop. However, having issue installing JMP Excel add-in for both. The installation stalled at the following step (https://community.jmp.com/t5/JMP-Knowledge-Base/How-to-install-or-re-install-the-Excel-Add-in-for-JMP-when-the/ta-p/575299)

The installation options box now appears. Find the entry for the Excel Add-In and uncheck it. Click OK and follow the process as instructed.

txnelson — Mon, 28 Apr 2025 20:32:12 GMT

It sounds like you should contact JMP Support

support@jmp.com

ILoveJMP — Thu, 01 May 2025 00:02:39 GMT

Thanks Jim! Just sent an email to support@jmp.com.