topic Re: Attachments do not seem to attach in Solved discussions in Community Discussions

Attachments do not seem to attach in Solved discussions

txnelson — Thu, 03 Nov 2016 12:55:13 GMT

It appears that discussions marked as "Solved" does not display attachments that have been attached to replies that have been added to the discussion after the discussion has been marked as "Solved".

Re: Attachments do not seem to attach in Solved discussions

Jeff_Perkinson — Thu, 03 Nov 2016 17:24:30 GMT

Thanks, @txnelson.

Can you give me a link to an example of this?

Re: Attachments do not seem to attach in Solved discussions

txnelson — Thu, 03 Nov 2016 17:43:44 GMT

“Regarding change in data format” is the discussion topic

Re: Attachments do not seem to attach in Solved discussions

Jeff_Perkinson — Thu, 03 Nov 2016 17:45:10 GMT

Perfect. I'll ask our web guy, @IanAtJMP to take a look at this.

BTW: I editing your reply above to make the title of the post a link.

Re: Attachments do not seem to attach in Solved discussions

txnelson — Thu, 03 Nov 2016 17:51:58 GMT

Thank you

Re: Attachments do not seem to attach in Solved discussions

IanAtJMP — Thu, 03 Nov 2016 18:19:36 GMT

Hi @txnelson Jim,

Can you give me your platform, OS, browser, and browser version, as well as a link to the discussion(s) in which you've seen this problem?

Thanks

Re: Attachments do not seem to attach in Solved discussions

Jeff_Perkinson — Thu, 03 Nov 2016 18:24:34 GMT

Here's a discussion that has (had?) attachments to the original question (and perhaps a reply).

I rember seeing the attachment earlier. Now that it's been marked with an Accepted Solution the attachment links aren't shown.

We could be attributing it to the "Accepted Solution" action incorrectly. It is possible that you made some changes to the layout at the same time and that's what's causing it.

Re: Attachments do not seem to attach in Solved discussions

Jeff_Perkinson — Thu, 03 Nov 2016 18:25:06 GMT

PS: I'm not seeing the links on my Mac with Safari.

Re: Attachments do not seem to attach in Solved discussions

txnelson — Thu, 03 Nov 2016 19:18:43 GMT

Here is the discussion

Regarding change in data format

I am running on Windows 10, both Edge and Chrome

Re: Attachments do not seem to attach in Solved discussions

IanAtJMP — Mon, 07 Nov 2016 18:16:03 GMT

Ok, thanks. To be clear, you cannot see the attachment in the REPLY, not in the original question, right?

Re: Attachments do not seem to attach in Solved discussions

Jeff_Perkinson — Mon, 07 Nov 2016 19:20:51 GMT

No, we can't see it in the original question either.

Re: Attachments do not seem to attach in Solved discussions

IanAtJMP — Mon, 07 Nov 2016 20:58:59 GMT

Looks like this is an issue from my custom attachments component -- it's using the parent's attachments for the child's, if any attachments exist on the parent node, i.e., the initial question.

I'll be able to fix this as soon as Lithium completes their current review of the site and allows us to work on components again. My apologies for the inconvenience, and thanks for pointing this out!

Re: Attachments do not seem to attach in Solved discussions

IanAtJMP — Tue, 08 Nov 2016 16:47:48 GMT

@txnelson @Jeff_Perkinson I believe I have resolved this. Can you confirm and if so, mark this as solved? Thanks!